Contact E-Support

Please note we are experiencing issues with internal notifications from online forms through our website. You may receive an error message regarding email relay but the library should still receive your submission. Please contact us if you have not been contacted within 1 week of submission. Thank you!

For the fastest response right now, please email info@nvdpl.ca.


Need help with ebooks or other digital content? Click the "Tutorials" button on the right side of the screen and select the resource you want to learn more about. If you don't find answers there, get in touch with our E-Support team. 

E-Support is usually available Monday through Friday from 9:00am - 5:00pm. You can fill out the form below or call the E-Support phone number: 604-990-5800 ext. 7104.

Please note that NVDPL e-resources are available to residents of the District of North Vancouver with NVDPL library cards in good standing (fees no more than $5). 

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.